Viewing entries tagged with 'customer service'

Consumer Exit Surveys - For when proper customer service hasn't entered

Posted by Aaron Bloxsome on 28 June 2010

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It's very seldom I've been asked to do consumer exit surveys, probably for the reason illustrated in the title, but when this last one came up, it really knocked me.

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'Interesting' Customer Service

Posted by Aaron Bloxsome on 17 October 2009

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I went to a restaurant in Northbridge a few weeks ago (I won't say which). We had a nice meal, service was ok, everything seemed fine.

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